Mr. Richmond’s professional experience includes many different areas in the technical and technology industries. James was the President of eServ, a Perot Systems Company, from December, 1999 until November, 2008 and still serves as an industry consultant and strategic advisor to Perot Systems. Prior to Perot, he formed eServ LLC, grew it to the largest North American Product Development Company and was instrumental in developing several fortune 500 customers. He held position of Director of Sales and Marketing for CBT Companies, Inc. of Illinois, growing and diversifying the business to a large industry player in the Engineering space. His diligent pursuit of new opportunities led eServ, a Perot Systems Company, to become a Product Development Company to many Fortune 1000 companies and to expand globally.
James has been on the forefront of developing the outsourced engineering industry for fifteen years. eServ was awarded the Global Number One ranking by the Black Book of Outsourcing in Engineering Support Services and Mechanical Engineering for 2006, 2007, and 2008. Companies have consistently turned to his expertise to help develop their outsourcing strategy. He has spent significant time with industry analysts learning and defining the Product Development industry now known as Engineering Services Outsourcing (ESO).
He has been involved in Pro/User, Deere Achieving Excellence, and Junior Achievement. James' management experience spans many diverse areas. James has strong technical capabilities as well as a focused sales mentality. At eServ, James’ strong management skills were best shown by the strength of his relationships with eServ’s customers and employees. James currently serves on the following boards; Peoria Next, Methodist Medical Center, CEO Roundtable, and the Bradley Council. He has also co-taught classes at Bradley in Entrepreneurial Economics.
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Mr. Miller’s professional experience includes several years of public accounting with Deloitte & Touche LLP in Davenport, Iowa and more than a decade in private business as a controller, CFO, and COO.
Scott was a founding member of eServ and served as the companies CFO and COO for 10 years. Scott’s background in strategic planning was critical in managing annual growth rates that averaged 50% for 9 years. He managed eServ’s annual business planning process and each year was responsible for the execution strategies. Scott’s fiscal guidance helped to lead eServ to achieve continual profitability each year as a Limited Liability Corporation. Scott also directed the mergers and acquisitions for eServ. Working with investment bankers, legal teams, and the executive group, eServ successfully sold its IT division in 2003 to Pomeroy and the engineering business to Perot Systems in 2006. The combination of Scott's financial background, combined with his strong experience in executive management made the transition to Perot Systems very smooth. Scott continued as the COO after the acquisition achieved all business targets and helped to manage the company to three consecutive years of #1 ranking by the Black Book of Outsourcing in Engineering Services as well as employer of the year by the Employers Association in 2008.
Prior to eServ, Scott was employed by CBT Companies. Scott was responsible for all financial, accounting, and management systems. Scott developed financial models for growth and worked with financial institutions to develop key strategies for meeting large deal financing for Technical Products such as Sun Microsystems, EMC, and IBM. He completed training with McGladrey Pullen in ‘Strategic Planning Process’ and was instrumental in developing both long - term and short - term strategic business plans that included financial goals and objectives. Scott was a member of the Executive Management Team, which had the responsibility of all company decisions and accountability to shareholders and reported directly to the business owners.
Scott is a member of Illinois Society of CPAs and has sat on several boards for non-profit organizations. Scott has also been involved with Junior Achievement, Big Brothers Big Sisters, United Way, Economic Development and other various boards.
Scott has been involved in several startup companies.
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Jill Donahue
Illinois Central College 1990
Jill recently began working with GenAcc™, LLC. She is in charge of all administrative tasks that relate to a startup company. Jill also plans, organizes, and manages resources to bring about the successful completion of specific project goals and objectives.
Before coming to GenAcc™, LLC, Jill worked for eServ, LLC starting in November 2000. While employed at eServ, Jill played many important roles. She started doing the Human Resources and managing their internal software, eServonline and whatever administrative tasks that were associated with a startup company. Jill then took on the role of Executive Administrator working directly with the CEO and COO. In that role Jill managed correspondence, prepared research, and communications, while also acting as the "gatekeeper". Jill was a critical piece in the yearly business planning process for the company and all strategic initiatives. In her last two years at eServ, Jill managed a staff of twenty administrative personnel, was in charge of the companies five facilities located in the Midwest, planned company events, and still held her role as the Executive Administrator to the CEO and COO.
From 1990 until 2000 Jill worked at PALS Preschool & Kindergarten. Her first four years were spent in the classroom teaching children academic, social, and motor skills. She prepared and executed daily lesson plans and communicated with parents on a daily basis. She was promoted to Business Manager in August of 1994. In her Business Manager role, Jill hired, supervised, and motivated a staff of 30. She was also responsible for the enrollment, scheduling, and maintaining records for a school of 144 children. She was also responsible for yearly budgets, cost control and general accounting.
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Ryan Murphy
Lead Design Engineer, R&D
Ryan Murphy graduated from Bradley University with a Bachelors of Science in Mechanical Engineering and a Minor in Business Management. During his time at Bradley, he was an active member of the Society of Automotive Engineers (SAE), a Dean’s list Scholar, and a member of the SAE Formula and Baja car projects.
Ryan recently began working with GenAcc™, LLC as a Lead Design Engineer in Research and Development of aftertreatment systems. He is currently responsible for the final design of various aftertreatment systems including Tier 3, Tier 4, and Spark Ignition applications.
Prior to GenAcc™, LLC, Ryan was employed by eServ, LLC. There he started as a Design Engineer and was promoted to Project Lead and then Account Manager during his tenure with eServ. Ryan assisted in multiple large-scale projects for Caterpillar including Emissions System Integration SCR applications, Large and Medium Wheel Loader hydraulics systems, Progress Rail Services, Track Type Tractors, and Tech center research projects. He supervised up to twenty employees per project while managing over one million dollars in annual revenue. Ryan began working with the Emissions Systems Integration group at Caterpillar where he was the Design Coordinator for Large Engine Applications. There he was the engineering owner responsible for all design, analysis, validation, checking, and releasing of Tier IV Selective Catalyst Reduction (SCR) systems. This included managing and completing designs from initial concepts through final builds while functioning as the liaison between multiple Caterpillar departments and eServ’s engineering teams.
While Ryan was in college, he worked for Butler Engineering as a Design Engineer for two years. There he performed design and detailing work on a wide variety of Caterpillar machinery utilizing ProEngineer.
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Eric Delgado
Lead Design Engineer, R&D
Eric graduated from Western Illinois University with a Bachelor’s of Science in Manufacturing. Foregoing a minor, he opted for a comprehensive major that included additional focus on Fluid Power and Hydraulics and also Drafting and Design. Eric was an active student member of the Society of Manufacturing Engineers (SME), a Dean’s list Scholar, and also served on the executive board of Theta Xi Fraternity for three consecutive years.
Eric recently began working with GenAcc™, LLC as a Lead Design Engineer in Research and Development for product integration.
Prior to GenAcc™, LLC, Eric was employed at eServ, LLC from Jan, 2000 - April, 2009. At eServ, Eric was hired in as a lead designer working on various industrial and engine applications for eServ’s client, Caterpillar. While supporting Caterpillar, Eric successfully completed many Caterpillar sponsored seminars including: Advanced Casting and Forging Design, Failure Mode Effects Analysis, and also received certification in Geometric Dimensioning and Tolerancing. His initial design focus was on complex castings for engine applications where he saw the need for more complex geometric tolerance stacks and analyses. Eric then received training for Variation Simulation Analysis (VSA) Software to provide a more comprehensive assembly/tolerancing and visualization tool to the customer. Eric also received advanced training at Unigraphics training center in Detroit for more advanced and complex applications for VSA. Eric was soon promoted to lead the analysis department at eServ’s Peoria office. In this position, Eric worked with internal and customer teams to provide workflow and scheduling for the FEA and Dimensional Analysis Groups. After working in this role for a few years, Eric then moved into a new position, leading a design team for Caterpillar’s Engine Research Group at their Mossville Technical Center. While working within this group, Eric’s team focused on engine development for highly advanced test engines that were focused on proving out emerging technologies. Eric received high praise from Caterpillar on his first program and successfully supported Caterpillar from all aspects of development including: test engineers, cell operators, additional design support, detailing support, coordination between Caterpillar’s design team and eServ’s support teams, provided supplier and manufacturing coordination for prototype parts, coordinated test builds and procurement while constantly monitoring budgetary guidelines. Eric received four certificates of appreciation, in addition to other rewards, for his participation in Caterpillar programs. Eric served eServ in this capacity for approximately 4 years when he was promoted to Senior Sales Engineer, where he then managed various customer accounts and internal engineering teams. Eric was responsible for customer satisfaction, scheduling, budget tracking & reporting, sales, and employee satisfaction all while still providing mentoring and engineering support when needed. Eric also received many internal awards for performance while employed at eServ.
Eric was also employed in the engineering field prior to eServ. He briefly worked at City Blue Technologies (CBT) from spring 1998 – Jan, 2000, where he served as a team lead for Caterpillar’s D6RX Program. His team provided detailing support, assembly support, casting, sheet metal, structure, and fluid line design support. Eric also worked directly with rapid prototyping facilities to improve part design and manufacturing processes.
Eric also worked at Advanced Cad/Cam Service (ACCS) for approximately two years prior to employment with CBT. At ACCS, he learned the basics in Pro/Engineer software design. Eric provided on-site contract engineering services for Caterpillar’s Engine Division at Mossville building VV. There he worked as designer and detailer in areas such as sheet metal, structures, weldments and basic castings for D7X projects.
Before getting his feet wet in the product-engineering field, Eric also worked at Keystone Steel and Wire in Bartonville, Illinois. There he served as a Quality Assurance Technician whose department was responsible for quality of final product of all steel rod manufactured at the plant. At Keystone, Eric gained working knowledge of foundry, casting, rolling, drawing, and other manufacturing processes used throughout the steel making process. He was part of a three-man team to start and run a new, on site, Quality Assurance Lab, addressing all quality related concerns. The team helped set up and establish procedures for various types of mechanical testing, pursing ISO 9000. Types of testing performed were tensile, compaction, visual, and micros on grain structures.
Eric’s internship out of college was working with Mid Century Telephone Cooperative as a CAD Department Coordinator. There he helped coordinate and start a complete in-house CAD mapping department utilizing AutoCAD R.13 and AutoCAD Map R.14 for all existing phone lines and cable. Eric was responsible for updating and transferring all hand-drawn maps and telephone line schematics into AutoCAD. There he maintained an up-to-date database that corresponded with all field equipment used in the mapping process and tied the database to the schematics and devices as identified on the maps.
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Scott Gall
R&D and Product Development Manager
Clinton Community College 1995
Scott recently joined International Supply Co. as the R&D and Product Development Manager, with responsibility for new product development and product lifecycle management. He is currently consulting with GenAcc, LLC on their aftertreatment solutions as well as new products, including spring isolators, battery boxes, and fuel recycling systems.
Mr. Gall started his professional career as an engineer with CBT Companies, Inc. of Illinois. Shortly thereafter Scott took on the responsibility of team leader, managing a small engineering group with responsibility for design and detailing of components and subsystems of agriculture equipment. Following his 5 years of service at CBT companies Scott worked close to a decade as an Engineering Manager for eServ, a Perot Systems Company of Illinois.
Scott has been involved in managing engineering projects and programs varying from tooth brushes to large mining trucks. As Engineering Manager he grew his team of engineers from a small 3-man team to 80+ engineers working on 20-30 projects concurrently. The majority of his tenure at eServ was focused on large off-highway vehicles including but not limited to; Track Type Tractors, Articulated Trucks, Mining Trucks, Wheel Loaders, Motor Graders, Pavers, Excavators, Combines, and Scrapers.
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Zach Holcomb
R&D and Product Development
Zach completed his Bachelors of Science in Mechanical Engineering from Southern Illinois University at Edwardsville.
He recently joined International Supply Co. and is consulting with GenAcc, LLC on control strategy and testing.
Zach went directly to work for eServ in Mid-August of 2005, starting work designing in Pro/E for the CAT Engine Research Design Team. While working with that team, he helped design and build two single cylinder test engines and several other highly advanced test engines. Zach also worked with the Engine Research Aftertreatment Section and contributed on proving several technologies and helped design several aftertreatment test setups. After less than two years with eServ and still supporting the CAT Engine Research design team, he managed 10-18 engineers at any given time. Engineers included test cell operators (running highly advanced research engines), electrical engineers supporting test cells and research, and several mechanical engineers completing design work and operating test setups for injectors and turbochargers.
In 2008 he transferred to work for CAT ACP (Aftertreatment and Cooling Products) Division to work on Aftertreatment setups for CAT Electric Power Generators, specifically for 3512 engines all the way to C-175 engines. During this time he continued to manage CAT Engine Research engineers, as well as co-managing the CAT ACP design team. CAT ACP team consisted of 4-8 engineers at any given time.
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